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At HUGO Sales, we approach your privacy with the same dedication to excellence that defines our premium European fashion collections. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit hugostepinstyle.com or make purchases from our sophisticated wardrobe selections.

1. Information We Collect

To provide our signature shopping experience, we collect:

  • Personal Details: Name, email address, shipping/billing address, and contact information when you create an account or complete a purchase.
  • Payment Information: Credit card details processed securely through our PCI-DSS compliant payment partners (never stored on our servers).
  • Transaction Data: Purchase history, product preferences, and cart contents to refine your shopping experience.
  • Technical Information: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
  • Communications: Records of customer service interactions and survey responses.

2. How We Use Your Information

Like the careful construction of our transitional outerwear, we handle your data with precision:

  • Process transactions and deliver your premium European fashion selections
  • Provide personalized recommendations across our collections (from knitwear to swimwear)
  • Enhance website functionality and security measures
  • Communicate order confirmations, shipping updates, and exclusive offers
  • Improve our services through analytics while maintaining your anonymity
  • Comply with legal obligations and prevent fraudulent activity

3. Data Sharing & International Transfers

We share information only when essential to our operations:

  • Payment Processors: Visa, MasterCard, JCB, and PayPal for transaction completion
  • Shipping Partners: To deliver your purchases worldwide (excluding Asia and select remote areas)
  • Service Providers: Website hosting, analytics, and marketing platforms under strict confidentiality
  • Legal Requirements: When necessary to comply with laws or protect our rights

As a global retailer processing transactions in USD, your data may be transferred internationally with appropriate safeguards.

4. Data Security

We protect your information with the same attention to detail as our premium fabrics:

  • Industry-standard 256-bit SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Regular security audits and access controls
  • Secure data storage with limited retention periods

5. Your Rights & Choices

You maintain control over your personal information:

  • Access & Correction: Review and update your account information
  • Data Portability: Request a copy of your personal data
  • Deletion: Ask us to erase your data when no longer needed
  • Marketing Preferences: Opt-out of promotional communications
  • Cookie Settings: Manage tracking technologies through your browser

To exercise these rights, contact our Lowell-based team at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and cart contents
  • Analyze site traffic and performance
  • Deliver targeted advertisements for our collections
  • Enable social media features

You may adjust cookie settings through your browser, though some features may not function properly without them.

7. Policy Updates

We may update this policy periodically to reflect changes in our practices. Significant changes will be communicated through our website or email.

8. Contact Us

For privacy inquiries or to exercise your rights:
HUGO Sales Customer Service
584 Westford Street, Lowell, US 01851
[email protected]